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First line managers have a difficult time because they often feel under pressure from all sides; from their own team members, from more senior managers, as well as pressure from customers.

This two-day First Line Managers training course is designed to help participants develop a series of methods to allow them to function more confidently and with more skill in the management of people, conflict management, communication, motivation and time management. These important skills will help them inspire the rest of the team to move forward together.

Delegates who attend this First Line Managers training course will:

• Inspire a positive mental attitude in the team and motivate others.
• Be able to handle difficult people, quickly and easily.
• Achieve your targets and gain respect.
• Learn how to handle interruptions and distractions.
• Improve their communication skills to give clear instructions.
• Learn how to delegate.
• Be able to solve problems before they occur with proper planning and preparation.
• Learn how to give constructive criticism.

Corporate Coach Training is an Institute of Leadership and Management (ILM) Recognised Training Provider, as well as being CPD accredited. 

Your organisation will undoubtedly have staff who have evolved into the role of mentor. A mentor is a person who is able to inspire positive changes in the performance of others by acting as a role model.

This practical two-day Mentoring training course will give your mentors clear guidance in being a good role model and show them how to get the best performance from themselves, and the people they are mentoring.

The skills that delegates will develop on this course include:

• Clear communication
• Accurate use of language
• Planning and setting of goals
• Rational conflict and performance management
• Motivation of themselves and others.

Corporate Coach Group is an Institute of Leadership and Management (ILM) recognised training provider, as well as being CPD accredited. 

The legal landscape and how it affects your business, or workplace, is constantly evolving.

Our Employment Law Update brings you up to date on recent changes in legislation and also highlighting what’s planned to come into force in the future; a key consideration for business planning.

Our experienced trainers explain the changes in a practical and straightforward way which will help you understand the legal changes and, importantly, the impact for your organisation

This full day event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings