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This two-day course has been designed to give your Supervisors the necessary key skills to be successful in their role. Stepping into a supervisory role can be daunting for some people, but the practical techniques delegates will learn on this course, will enable them to get the best performance from themselves and the staff they supervise.

This course is designed to benefit all current supervisors or would-be supervisors.

Delegates will discover how to put into practice six key supervisory skills:

• How to set achievable targets
• How to communicate clearly and accurately
• How to prioritise and delegate effectively
• How to handle difficult conversations and disagreements
• Improve time management
• How to motivate the team to give their best performance

Corporate Coach Training is an ILM Recognised Training Provider as well as being CPD accredited.

This course is available as an open course, a live interactive online course, or in-house - which can be delivered face-to-face or online.

Clear, confident and convincing communication is essential in business. You may need to inform, persuade, negotiate or motivate others. Therefore, you need other people to understand your message and feel inspired.

This one-day Communication Skills Training Course will provide you with essential skills to communicate more effectively, helping you to express your message clearly and confidently, avoiding mis-understandings.

Effective communication also means developing the right amount of assertiveness and humour, as well as using the correct body language. We will show you how to develop all these valuable skills. The ability to give constructive feedback, rather than criticism, is another key topic we cover on this course.

This instructive, practical training will give you all the help you need to communicate convincingly and persuasively in meetings and interviews. In addition, this course will help you handle difficult people and deal with unpleasant situations which may arise, especially when you need to criticise performance issues.

Corporate Coach Group is an ILM Recognised Training Provider as well as being CPD accredited. 

Completion of this course will allow the delegate to apply for an ILM certificate of attainment, for a small additional payment.

This course is available as an open course, a live interactive online course, or in-house - which can be delivered face-to-face or online.

Conflicts within professional teams are inevitable and can even be beneficial, but only if managed according to the correct principles. Conflicts can occur over misunderstandings, or clashes of personalities. Difficult conversations about consistent lateness, bullying, inappropriate humour or aggressive behaviour, can also be the cause of conflict. Some people do not handle conflict very well and can even mismanage conflict, which makes the situation worse. 

The purpose of this training course is to help you interact with people in such a way as to improve productivity and create a good atmosphere. Conflict management is a way of defusing a situation early, before it has time to develop into a battle of wills. The solution is learn how to manage conflict situations logically, confidently and quickly.

This one-day Conflict Management training course is designed to teach you how to correctly handle conflict situations and difficult people. You will learn the correct language to use and how to deliver your message, with the right amount of assertiveness.

The training style is practical, interactive and keeps the delegates involved throughout the whole training. You will find the practical step-by-step methods so helpful, you will want to use them immediately on your return to work.

By attending this training, you will feel more confident when having difficult conversations and handling conflict situations.

This course has been approved by the ILM and is CPD accredited. Completion of this course will allow the delegate to apply for an ILM certificate, for a small additional charge.

This course is available as an open course, a live interactive online course, or in-house - which can be delivered face-to-face or online.

Positive mental attitude is a set of thoughts, feelings, beliefs and actions, that cause a person to respond positively to negative conditions, and thus to make the best of any situation. Positive people never give up at the first hurdle.

This two-day Positive Mental Attitude training course will give you practical knowledge and skills you can use in everyday situations. Learn to think positively about the future, learn how to use the success formula and teach others to do the same.

Delegates attending this course will learn to:

• Create and sustain a positive mental attitude, especially during difficult times.
• Set ambitious and worthwhile goals.
• Operate according to your plan, not your mood.
• Deal with negative people in positive ways.
• Use their new skills to inspire others.
• Use self-discipline to beat procrastination.
• Prioritise tasks, make positive decisions and solve problems.

By creating a more positive, persistent and determined attitude, you will regard setbacks and problems as stepping stones, to inform you of the next progressive change.

Corporate Coach Training is an ILM Recognised Training Provider, as well as being CPD accredited. 

This course is available as an open course, a live interactive online course, or in-house - which can be delivered face-to-face or online.