Online Leadership and Management Training (2 day course)

Cost: £840.00

Delegates attending this Leadership and Management Training Course will learn how to create and sustain a positive mental attitude and inspire their teams to be productive and creative. The course is designed to show you exactly how to achieve your goals and keep your priorities in order.

Our trainers will show you practical methods to help you become more effective and confident. The purpose of the training is to improve performance and create a friendly and productive working atmosphere. The core objective of this comprehensive training course is to enable leaders to set and achieve organisational and personal goals, by communicating clearly with their teams, managing time more effectively and prioritising work, as well as how to manage conflict and handle difficult people.

Training Course Content:

Getting the best from yourself and other people.
What is leadership and management?
The six key leadership management skills.
Developing your management style and how you want to be perceived.
How to set goals using the eight-part SMART goal-setting formula.
Communicating accurately and objectively.
Asking the right questions and the proper use of humour.
Communicating with greater clarity. 
The use of affirmative and negative language.
How to handle conflict reasonably.
How to be assertive, but not aggressive.
Proper use of body language and voice tones.
Distinguishing reasons from excuses.
When to compromise and when not to.
How to manage your time as a leader.
Distinguish between being "busy" and being "productive".
How to prioritise work according to its value and deadline pressure.
Managing interruptions and distractions: emails, telephone calls, people.
Proper delegation and correct prioritisation.
Emotional management for leader/managers.
Self-fulfilling prophecy.
How to create and sustain a positive mental attitude.
How to inspire others to feel stronger and more optimistic.
How to handle physical and mental stress.
The five-part success formula.
Transform failure into feedback.
Managing negative situations and transform into something more positive.
Use of language to make others more confident, optimistic and effective.
Action plan, final summary.

This training is fully interactive and is delivered via Microsoft Teams. The two consecutive days start at 9am, with breaks at 11am, 1pm and 3pm, finishing at 4.30pm each day.

This Leadership and Management course is CPD accredited and qualifies for 12 trainer-led hours, with an additional 2-3 via post-course portal independent learning.

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Payment

The course fee must be paid in full on receipt of invoice. The Corporate Coach Group reserves the right to re-allocate the course place to another delegate if fees are not paid on time. Failure to receive the course fees in adherence with these terms means that The Corporate Coach Group reserves the right to request payment on the day of the course.

If you are attending courses from abroad and you require visa application letters there will be an admin charge.

Late Payment

In the event of late payment, The Corporate Coach Group reserves the right to charge interest on all outstanding amounts at the rate of 2% per calendar month or part thereof from the last date that payment was due to the date that payment is made.

Transferring Courses

We allow transfers according to this policy:

• Transfers made 0-14 days prior to a course booked free of charge will be charged a £75 per training day administration fee
• The transfer option only applies to delegates who are transferring to a different date for the same course.
• Delegates must specify their choice of transfer date at the time of transfer.
• If a delegate uses the transfer option, the origional course invoice and the transfer invoice remain due, even if the transfer reservation is subsequently cancelled.

Cancelling Courses

The following charges apply if you cancel:

• 16-22 weeks before a course - no charge
• 8-16 weeks before a course - 25% of the course fee
• 29-56 days before a course - 50% of the course fee
• 15-28 days before a course - 75% of the course fee
• 0-14 days before a course - 100% of the course fee

Changing Delegate Details

There will be no charge if a substitute person wishes to replace the original delegate. Please inform our office of any change to the original booking.

Cancellation and ammendments of courses

The Corporate Coach Group courses are constantly updated and improved and The Corporate Coach Group reserves the right to alter any of the courses’ content without prior notice. The Corporate Coach Group reserves the right to cancel a course at any time without liability. In these circumstances, delegates will be offered an alternative date, a credit note or a full refund.

Course Notes and Training

The notes and training for The Corporate Coach Group courses cannot be relied upon for legal interpretation. Neither The Corporate Coach Group nor its employees, trainers or consultants can accept responsibility for delegates’ actions, or those of other people reading the course notes or interpreting the training in litigation, or responsibility for any loss incurred as a result of relying on the training or the training notes. If in doubt, consult a lawyer.

Discounts and Special Offers

Any discounts offered on The Corporate Coach Group courses are exclusive. They cannot be combined. Except for company wide or pre-agreed discounts, the higher discount will always be applied. In the case of special offers these must be requested at time of booking, and will not automatically be applied.