First Line Managers Training Course

Overview

Cost: £1,080.00

On this comprehensive course delegates will cover the six major skills sets relating to first line management: The six “must-have” skills sets for the first line manager are: Setting realistic and optimistic goals, communicating with confidence and clarity, time management and prioritisation skills, managing conflicts and arguments, managing your own self (self-confidence, self discipline, self-esteem, self-awareness), inspiring the rest of the team to move forward together, (ie leadership skills.)

The comprehensive study programme enables participants to set and achieve their management goals, communicate better with the team and their superiors and manage time more effectively. Following their attendance, participants will be confident in dealing with conflict situations and difficult people and will truly inspire their team to grow and to stay positive.

First Line Managers Training Course Overview

  • How can you get the best performance from the team?
  • The six major management skill sets
  • Making SMART target work for you
  • The importance of clear instructions
  • Why you should use numbers to clarify your message
  • The proper and improper use of humour
  • Handling difficult people
  • Use only factual, not emotional language
  • Preparing your message in advance
  • Distinguish between reasons and excuses
  • When to compromise and when not to
  • Time management training
  • How to prioritise correctly
  • The difference between busy-work' and being 'productive'
  • Handling interruptions and distractions
  • How to delegate effectively
  • Developing concentration and focus
  • Creating a positive team atmosphere
  • How to keep the conversations productive
  • The continuous improvement formula
  • Giving constructive criticism
  • Turning negative situations into positive ones
  • Action planning

This training course is specifically designed for newly promoted first-line managers and individuals with the potential to step into such a role. If you have recently been promoted to a first-line management position or are being considered for such advancement, this course is perfectly tailored to support your growth and success in this pivotal role.

 

Dates and venues

Showing 1 - 10 of 38 View all

29 April 2024 - 30 April 2024, 09:00 - 16:30
London Central, London, W2 2EA

Cost: £1,080.00

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8 May 2024 - 9 May 2024, 09:00 - 16:30
Southampton, Southampton, SO15 1AG

Cost: £1,080.00

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14 May 2024 - 15 May 2024, 09:00 - 16:30
Birmingham Central, Birmingham, B4 6TB

Cost: £1,080.00

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14 May 2024 - 15 May 2024, 09:00 - 16:30
London Central, London, W2 2EA

Cost: £1,080.00

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21 May 2024 - 22 May 2024, 09:00 - 16:30
Manchester etc, Manchester, M1 3HU

Cost: £1,080.00

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12 June 2024 - 13 June 2024, 09:00 - 16:30
London Central, London, W2 2EA

Cost: £1,080.00

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12 June 2024 - 13 June 2024, 09:00 - 16:30
Birmingham Central, Birmingham, B4 6TB

Cost: £1,080.00

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17 June 2024 - 18 June 2024, 09:00 - 16:30
Exeter, Exeter, EX2 7TY

Cost: £1,080.00

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17 June 2024 - 18 June 2024, 09:00 - 16:30
Cheltenham Leonardo Hotel, Cheltenham, GL51 0TS

Cost: £1,080.00

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24 June 2024 - 25 June 2024, 09:00 - 16:30
Swansea, Swansea, SA1 3SS

Cost: £1,080.00

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Terms

Payment

The course fee must be paid in full on receipt of invoice. The Corporate Coach Group reserves the right to re-allocate the course place to another delegate if fees are not paid on time. Failure to receive the course fees in adherence with these terms means that The Corporate Coach Group reserves the right to request payment on the day of the course.

If you are attending courses from abroad and you require visa application letters there will be an admin charge.

Late Payment

In the event of late payment, The Corporate Coach Group reserves the right to charge interest on all outstanding amounts at the rate of 2% per calendar month or part thereof from the last date that payment was due to the date that payment is made.

Transferring Courses

We allow transfers according to this policy:

  • Transfers made 0-14 days prior to a course booked free of charge will be charged a £75 per training day administration fee
  • The transfer option only applies to delegates who are transferring to a different date for the same course.
  • Delegates must specify their choice of transfer date at the time of transfer.
  • If a delegate uses the transfer option, the origional course invoice and the transfer invoice remain due, even if the transfer reservation is subsequently cancelled.

Cancelling Courses

The following charges apply if you cancel:

  • 16-22 weeks before a course - no charge
  • 8-16 weeks before a course - 25% of the course fee
  • 29-56 days before a course - 50% of the course fee
  • 15-28 days before a course - 75% of the course fee
  • 0-14 days before a course - 100% of the course fee

Changing Delegate Details

There will be no charge if a substitute person wishes to replace the original delegate. Please inform our office of any change to the original booking.

Cancellation and ammendments of courses

The Corporate Coach Group courses are constantly updated and improved and The Corporate Coach Group reserves the right to alter any of the courses’ content without prior notice. The Corporate Coach Group reserves the right to cancel a course at any time without liability. In these circumstances, delegates will be offered an alternative date, a credit note or a full refund.

Course Notes and Training

The notes and training for The Corporate Coach Group courses cannot be relied upon for legal interpretation. Neither The Corporate Coach Group nor its employees, trainers or consultants can accept responsibility for delegates’ actions, or those of other people reading the course notes or interpreting the training in litigation, or responsibility for any loss incurred as a result of relying on the training or the training notes. If in doubt, consult a lawyer.

Discounts and Special Offers

Any discounts offered on The Corporate Coach Group courses are exclusive. They cannot be combined. Except for company wide or pre-agreed discounts, the higher discount will always be applied. In the case of special offers these must be requested at time of booking, and will not automatically be applied.

Event organiser

Corporate Coach Group Training
Walcot House
Parton Road
Gloucester
Gloucestershire
GL3 2JJ
United Kingdom


01452 856091
Email | Website