Professional Development Training • 2-Day Course

Cost: £1,080.00

Professional Development Training Course Content

Goal setting: Since you succeed by achieving goals, on this course you will become an expert on how to set and achieve goals.

Clear communication: You have to make yourself clearly understood, so you will learn how to improve the clarity and accuracy of both your spoken and written language.

Impression management: How to control your words and actions to consistently establish a favourable perception in others' minds.

Prioritisation: You cannot do everything simultaneously, so we teach you the vital skill of prioritisation.

Conflict resolution/performance management: Not everyone does what they should do, so we show you how to handle conflicts in the correct manner.

Positive language: How to transform negative language into positives. And why affirmative commands are important.

Rational Conflict management; Learn to resolve conflicts quickly and effectively. Differentiate between reasons and excuses. Know when to concede and when to stand your ground.

How to manage difficult conversations: How to rationalise conflicts; use objective language. Proposing specific, practical corrective action. The importance of praise and appreciation.

Time management: How to get the most done in the minimum time. Prioritisation, organisation and delegation. Distinguish between busy and productive. 

Distractions: How to deal with time wasters, distractions and interruptions. 

Self-emotional management: We are affected by our feelings, so you will learn how to better manage your own emotions and how to feel more optimistic, motivated and confident.

Inspiring others: You need to encourage people towards the achievement of the goals that you set, so will show you the effective methods of motivation.

Continuous improvement: The role of failure in success. Five-part success formula.

Delegates attending this Professional Development Course will learn how to:

• Get the best from yourself and others
• Achieve whatever goals you set your mind on
• Communicate with more clarity and confidence
• Manage your time and get more done
• Easily handle conflict and difficult conversations
• Create and sustain a positive attitude
• Inspire others

This course qualifies for 12 CPD training hours, plus additional hours in independent post-course learning.

In-house training is also available both within the UK and internationally, face-to-face and online. Please contact Corporate Coach Training for more information.

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Payment

The course fee must be paid in full on receipt of invoice. The Corporate Coach Group reserves the right to re-allocate the course place to another delegate if fees are not paid on time. Failure to receive the course fees in adherence with these terms means that The Corporate Coach Group reserves the right to request payment on the day of the course.

If you are attending courses from abroad and you require visa application letters there will be an admin charge.

Late Payment

In the event of late payment, The Corporate Coach Group reserves the right to charge interest on all outstanding amounts at the rate of 2% per calendar month or part thereof from the last date that payment was due to the date that payment is made.

Transferring Courses

We allow transfers according to this policy:

• Transfers made 0-14 days prior to a course booked free of charge will be charged a £75 per training day administration fee
• The transfer option only applies to delegates who are transferring to a different date for the same course.
• Delegates must specify their choice of transfer date at the time of transfer.
• If a delegate uses the transfer option, the origional course invoice and the transfer invoice remain due, even if the transfer reservation is subsequently cancelled.

Cancelling Courses

The following charges apply if you cancel:

• 16-22 weeks before a course - no charge
• 8-16 weeks before a course - 25% of the course fee
• 29-56 days before a course - 50% of the course fee
• 15-28 days before a course - 75% of the course fee
• 0-14 days before a course - 100% of the course fee

Changing Delegate Details

There will be no charge if a substitute person wishes to replace the original delegate. Please inform our office of any change to the original booking.

Cancellation and ammendments of courses

The Corporate Coach Group courses are constantly updated and improved and The Corporate Coach Group reserves the right to alter any of the courses’ content without prior notice. The Corporate Coach Group reserves the right to cancel a course at any time without liability. In these circumstances, delegates will be offered an alternative date, a credit note or a full refund.

Course Notes and Training

The notes and training for The Corporate Coach Group courses cannot be relied upon for legal interpretation. Neither The Corporate Coach Group nor its employees, trainers or consultants can accept responsibility for delegates’ actions, or those of other people reading the course notes or interpreting the training in litigation, or responsibility for any loss incurred as a result of relying on the training or the training notes. If in doubt, consult a lawyer.

Discounts and Special Offers

Any discounts offered on The Corporate Coach Group courses are exclusive. They cannot be combined. Except for company wide or pre-agreed discounts, the higher discount will always be applied. In the case of special offers these must be requested at time of booking, and will not automatically be applied.