Management Development Programme (2 day course)

Cost: £1,080.00

The purpose of this two-day Management Development Programme is to help managers develop more confidence, by means of developing their skills. Confidence in any situation, comes from knowing exactly what to do, and exactly what to say. The confident manager is the COMPETENT manager.

Management Development Course Overview

Assessment of your management strengths and weaknesses
How to decide and communicate ambitious, achievable goals
Why you should set high standards
Role model the behaviours you want to see in others
How to communicate with more clarity
Constructive criticism
Giving specific, not vague, instructions
How to handle difficult conversations
Dealing with poor performance issues
The importance of using objective, non emotive, language
Know when to compromise and when NOT to compromise
When, where, how to give corrective feedback
The importance of positive praise, appreciation and thanks
Effective time management
Deciding on prioritisation
How to avoid having “busy, but non-productive days”
Delegate the right job to the right person, in the right way
How to handle distractions and interruptions
How to make the right decisions, every time
How to solve problems by interrupting their causes
Rational-optimism and its effect on tangible results
How habitual-pessimism can destroy your chances
How to create and sustain a sense of rational optimism
How to overcome failure, setbacks, criticism and defeats
Make the science of Continuous Improvement work for you
Putting these ideas to work

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Payment

The course fee must be paid in full on receipt of invoice. The Corporate Coach Group reserves the right to re-allocate the course place to another delegate if fees are not paid on time. Failure to receive the course fees in adherence with these terms means that The Corporate Coach Group reserves the right to request payment on the day of the course.

If you are attending courses from abroad and you require visa application letters there will be an admin charge.

Late Payment

In the event of late payment, The Corporate Coach Group reserves the right to charge interest on all outstanding amounts at the rate of 2% per calendar month or part thereof from the last date that payment was due to the date that payment is made.

Transferring Courses

We allow transfers according to this policy:

• Transfers made 0-14 days prior to a course booked free of charge will be charged a £75 per training day administration fee
• The transfer option only applies to delegates who are transferring to a different date for the same course.
• Delegates must specify their choice of transfer date at the time of transfer.
• If a delegate uses the transfer option, the origional course invoice and the transfer invoice remain due, even if the transfer reservation is subsequently cancelled.

Cancelling Courses

The following charges apply if you cancel:

• 16-22 weeks before a course - no charge
• 8-16 weeks before a course - 25% of the course fee
• 29-56 days before a course - 50% of the course fee
• 15-28 days before a course - 75% of the course fee
• 0-14 days before a course - 100% of the course fee

Changing Delegate Details

There will be no charge if a substitute person wishes to replace the original delegate. Please inform our office of any change to the original booking.

Cancellation and ammendments of courses

The Corporate Coach Group courses are constantly updated and improved and The Corporate Coach Group reserves the right to alter any of the courses’ content without prior notice. The Corporate Coach Group reserves the right to cancel a course at any time without liability. In these circumstances, delegates will be offered an alternative date, a credit note or a full refund.

Course Notes and Training

The notes and training for The Corporate Coach Group courses cannot be relied upon for legal interpretation. Neither The Corporate Coach Group nor its employees, trainers or consultants can accept responsibility for delegates’ actions, or those of other people reading the course notes or interpreting the training in litigation, or responsibility for any loss incurred as a result of relying on the training or the training notes. If in doubt, consult a lawyer.

Discounts and Special Offers

Any discounts offered on The Corporate Coach Group courses are exclusive. They cannot be combined. Except for company wide or pre-agreed discounts, the higher discount will always be applied. In the case of special offers these must be requested at time of booking, and will not automatically be applied.