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Goal Setting, Communication and Conflict Training Course

Overview

Cost: £450.00 - £540.00

Goal focus is the common element that is shared by all successful people and teams. To be successful means to achieve a worthwhile goal. Since you cannot achieve a goal that was never set, the first step to greater achievement is the setting of clear and distinct goals. Secondly, you need to be able to communicate that goal clearly, whilst gaining the cooperation and commitment of the team.

Disagreements within the workplace are common and need to be handled quickly and rationally to avoid them interfering with the performance of the business. We will show you how to handle these effectively.

Goal Setting, Communication and Conflict Training Course Content

  • How to get the best performance from yourself and others
  • Measuring performance against goals
  • How to set objectively defined goals
  • Focussing on what can be done
  • Give only positive commands
  • How to give constructive criticism
  • How to handle difficult people
  • Identifying wrong actions
  • Agreeing corrective actions
  • How to gain commitment to improving performance
  • The importance of giving praise and appreciation 
 

Dates and venues

Showing 1 - 10 of 46 View all

21 January 2019, 09:00 - 16:30
London Central, London, W2 2EA

Cost: £540.00

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28 January 2019, 09:00 - 16:30
Luton, Luton, LU2 8DL

Cost: £540.00

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30 January 2019, 09:00 - 16:30
etc venues Manchester central, Manchester, M1 3HU

Cost: £540.00

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4 February 2019, 09:00 - 16:30
Reading Crowne Plaza, Reading, RG1 8BD

Cost: £540.00

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6 February 2019, 09:00 - 16:30
Leeds City, Leeds, LS1 4BR

Cost: £540.00

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13 February 2019, 09:00 - 16:30
Birmingham Central, Birmingham, B4 6TB

Cost: £540.00

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27 February 2019, 09:00 - 16:30
London Central, London, W2 2EA

Cost: £540.00

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27 February 2019, 09:00 - 16:30
London Central, London, W2 2EA

Cost: £540.00

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4 March 2019, 09:00 - 16:30
Dublin Riu Plaza, Dublin, D01 C3W7

Cost: £450.00

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11 March 2019, 09:00 - 16:30
Manchester, Salford, M50 2EQ

Cost: £540.00

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Special Conditions

Group discount available.

Terms

Payment

The course fee must be paid in full on receipt of invoice. The Corporate Coach Group reserves the right to re-allocate the course place to another delegate if fees are not paid on time. Failure to receive the course fees in adherence with these terms means that The Corporate Coach Group reserves the right to request payment on the day of the course.

If you are attending courses from abroad and you require visa application letters there will be an admin charge.

Late Payment

In the event of late payment, The Corporate Coach Group reserves the right to charge interest on all outstanding amounts at the rate of 2% per calendar month or part thereof from the last date that payment was due to the date that payment is made.

Transferring Courses

We allow transfers according to this policy:

  • Transfers made 0-14 days prior to a course booked free of charge will be charged a £75 per training day administration fee
  • The transfer option only applies to delegates who are transferring to a different date for the same course.
  • Delegates must specify their choice of transfer date at the time of transfer.
  • If a delegate uses the transfer option, the origional course invoice and the transfer invoice remain due, even if the transfer reservation is subsequently cancelled.

Cancelling Courses

The following charges apply if you cancel:

  • 16-22 weeks before a course - no charge
  • 8-16 weeks before a course - 25% of the course fee
  • 29-56 days before a course - 50% of the course fee
  • 15-28 days before a course - 75% of the course fee
  • 0-14 days before a course - 100% of the course fee

Changing Delegate Details

There will be no charge if a substitute person wishes to replace the original delegate. Please inform our office of any change to the original booking.

Cancellation and ammendments of courses

The Corporate Coach Group courses are constantly updated and improved and The Corporate Coach Group reserves the right to alter any of the courses’ content without prior notice. The Corporate Coach Group reserves the right to cancel a course at any time without liability. In these circumstances, delegates will be offered an alternative date, a credit note or a full refund.

Course Notes and Training

The notes and training for The Corporate Coach Group courses cannot be relied upon for legal interpretation. Neither The Corporate Coach Group nor its employees, trainers or consultants can accept responsibility for delegates’ actions, or those of other people reading the course notes or interpreting the training in litigation, or responsibility for any loss incurred as a result of relying on the training or the training notes. If in doubt, consult a lawyer.

Discounts and Special Offers

Any discounts offered on The Corporate Coach Group courses are exclusive. They cannot be combined. Except for company wide or pre-agreed discounts, the higher discount will always be applied. In the case of special offers these must be requested at time of booking, and will not automatically be applied.

Event organiser

Corporate Coach Group Training
Walcot House
Parton Road
Gloucester
Gloucestershire
GL3 2JJ
United Kingdom


01452 856091
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