First Point Consultants (SE) Ltd

We are experienced Learning and Development Consultants and Trainers with a real passion for personal growth and progression.

We work with our clients to ensure they achieve the very best from our training whether you are attending an open course or we are delivering in-house. Our aim is to help increase productivity and efficiency and in return enhance our client’s professional and business image.

Microsoft Office Applications – training on all levels

• Excel
• Outlook
• Word
• PowerPoint
• Publisher

We can also carry out Skills Audits to ensure that the training meets the needs of the learner by only covering the topics that are relevant.

Specialist Training – Interpersonal Skills

Here are a few of our courses, the rest can be found on our website.

• Telephone Etiquette – One Chance to make a First Impression
• Providing Excellent Customer Service
• Developing your Assertiveness Muscle
• Effective Time Management

We can also carry out Psychometric Assessments to give you an insight into the personality characteristics of your current or future employees.  Understanding individual’s motivations, behaviours and competencies can be a powerful tool to help integrate and develop an employee within a team.