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Supervisory managers play a crucial role in driving the best performance from every team member. To achieve success, they must possess excellent people management and organisational skills. These encompass the ability to set and communicate specific goals, effectively plan, prioritise tasks, and delegate responsibilities. Additionally, performance and conflict management, along with the skill to inspire and act as a role model, are vital components of their role.

Our comprehensive course equips supervisory managers with essential skills, fostering professionalism, confidence, and success. While technical knowledge related to the organisation's products, services, systems, and customers is essential, it is equally crucial to master the essential management and leadership skills required to optimise team performance.

Throughout this course, supervisors will delve into six key skill sets:

1. Goal Setting and Achievement
2. Clear Communication
3. Prioritization (Time Management)
4. Rational Conflict Management
5. Emotional Management
6. Inspiring Others 

On completion of the course you will have honed all six supervisory skill sets, enabling you to return to your role with newfound readiness, determination, and capability. You'll be fully equipped to achieve your goals and excel as a supervisory manager, driving your team towards outstanding performance.

Corporate Coach Training is CPD accredited.

This course is available as an open course, a live interactive online course, or in-house - which can be delivered face-to-face or online.

Clear, confident and convincing communication is essential in business. You may need to inform, persuade, negotiate or motivate others. Therefore, you need other people to understand your message and feel inspired.

This one-day Communication Skills Training Course will provide you with essential skills to communicate more effectively, helping you to express your message clearly and confidently, avoiding mis-understandings.

Effective communication also means developing the right amount of assertiveness and humour, as well as using the correct body language. We will show you how to develop all these valuable skills. The ability to give constructive feedback, rather than criticism, is another key topic we cover on this course.

This instructive, practical training will give you all the help you need to communicate convincingly and persuasively in meetings and interviews. In addition, this course will help you handle difficult people and deal with unpleasant situations which may arise, especially when you need to criticise performance issues.

Corporate Coach Group is CPD accredited. 

This course is available as an open course, a live interactive online course, or in-house - which can be delivered face-to-face or online.

Conflicts within professional teams are inevitable and can even be beneficial, but only if managed according to the correct principles. Conflicts can occur over misunderstandings, or clashes of personalities. Difficult conversations about consistent lateness, bullying, inappropriate humour or aggressive behaviour, can also be the cause of conflict. Some people do not handle conflict very well and can even mismanage conflict, which makes the situation worse. 

The purpose of this training course is to help you interact with people in such a way as to improve productivity and create a good atmosphere. Conflict management is a way of defusing a situation early, before it has time to develop into a battle of wills. The solution is learn how to manage conflict situations logically, confidently and quickly.

This one-day Conflict Management training course is designed to teach you how to correctly handle conflict situations and difficult people. You will learn the correct language to use and how to deliver your message, with the right amount of assertiveness.

The training style is practical, interactive and keeps the delegates involved throughout the whole training. You will find the practical step-by-step methods so helpful, you will want to use them immediately on your return to work.

By attending this training, you will feel more confident when having difficult conversations and handling conflict situations.

This course is CPD accredited. 

This course is available as an open course, a live interactive online course, or in-house - which can be delivered face-to-face or online.

Sometimes people can be difficult to deal with, perhaps by being argumentative about something, or just plain awkward. It is important to know how to deal with them skilfully, using clear communication which is both rational and positive.

This one-day course has been designed to show you the importance of proper communication, setting goals and standards. Learn the different ways that difficult situations can be handled, then learn the correct way with the wrong box/right box technique.

Delegates who attend this workshop will learn:

• How to handle people who are not doing the right thing.
• How to manage your emotions and stay in control of the situation.
• The assertive use of body language and voice tones.
• How to use positive feedback to change people.
• How to boost self-confidence and assertiveness.

Corporate Coach Training is CPD accredited.

This course is available as an open course, a live interactive online course, or in-house - which can be delivered face-to-face or online.

Performance management is a continuous process and involves ensuring that employee performance meets the ever-changing needs of the business. A good Performance Management System will ensure that everyone in the organisation is aware of its goals and how they can play their part in achieving those goals.

This one-day course focuses on how to obtain the best possible performance from your staff, particularly how to improve the performance of individuals who are currently under-performing. This course will show you how to communicate with those individuals, criticising their performance without attacking them personally. Learn to distinguish between their reasons and excuses, followed by getting their commitment to a higher standard of performance.

Management performance must be seen to be consistent and fair to all staff. This is achieved through communicating with the individuals to get them to change their behaviour and to direct their focus where it should be.

Delegates who attend this workshop will learn:

• Why continuous performance management is important.
• To use Performance management to build good relationships between managers and staff.
• How to manage poor performance issues.
• How to create positive emotions.
• How to set and agree clear and specific goals.
• How to criticise performance and not make it personal.
• How to get agreement on making performance improvements.
• How to handle performance issues with sensitivity and skill to ensure a positive outcome.

Corporate Coach Training is CPD accredited.